Canada Post Strike & Shipping Updates
As you may have heard, Canada Post began their strike on Friday, Nov 15th. We are closely monitoring the situation and hope for a resolution soon.
In the meantime, we have found an alternate shipper for tracked orders to the USA and International destinations, so we have resumed shipping again - YAY!
This company is also able to ship Canadian tracked packages, but not untracked ones, so if you ordered with untracked shipping, your order will be held until the postal strike is resolved.
To ensure timely delivery, we recommend selecting tracked shipping when shopping our sales!
For customers whose orders shipped right before the strike began,
your order is sitting in a Canada Post processing facility and there won't be movement on them until the strike ends. We are not able to retrieve them either, however Canada Post has promised urgency and a first-in-first-out method to deliver those once operations resume.
I know this situation is not ideal, and I truly appreciate your understanding and patience. While the strike is inconvenient, I wholeheartedly support our hard-working postal workers and hope that they may reach a fair agreement soon.